Payment Methods and Shipping Costs
The method of payment through the website is Paypal.
Upon check out you will be taken through the steps for payment.
If you do not have a PayPal account but want to use a credit card, PayPal does allow you to purchase with a major credit card.
There is a limit to how many times PayPal allows this without asking you to register.
If you prefer another means of payment, rather than going through the website to order, please e-mail me (http://firstname.lastname@example.org) to place your order. By way of e-mail transactions you will let me know which of three ways you choose to make payment:
Personal check, money order or Google Checkout.
Google Checkout users:
I will send you an invoice which will have a secure link through Google checkout for you to enter your credit card information. You do need to have a Google account.
Personal checks or money orders:
I will supply you with a mailing address.
Once your check clears payment your order will be on its way.
Orders are ordinarily shipped within 2-4 days of cleared payment. You will be notified by e-mail once the package is shipped or if more time is needed to prepare the order.
Pennsylvania residents will be charged 6% sales tax.
Shipping rates are as follows:
1 - 2 items $5.95
3 - 5 items $9.95
6 - 8 items $13.95
9 - 12 items $17.95
13 items and up $21.95
Shipping is Priority Mail. Packages up to a value of $50 are automatically insured by USPS
Should a buyer choose to not use PayPal please be aware that I cannot accept personal checks. There may be problems with a check drawn on a non-US bank in a foreign currency. In fact, I'm not sure our banks will accept the payment. Payment needs to be as an International Postal Money Order in USD.
International orders ship First Class International Mail up until they are over 4 pounds.
Packages weighing over 4 pounds need to ship Priority Mail.
First Class International orders cannot be insured.
Priority Mail International shipments containing merchandise (other than in Priority Mail International Flat Rate Envelopes and Small Flat Rate Priced Boxes) are insured against loss, damage, or missing contents up to $200 at no additional charge.
Shipping rates are as follows:
1 - 2 items $12.95
3 - 4 items $18.95
5 - 6 items $24.95
7 - 8 items $30.95
9 items and up $36.95
1 - 2 items $16.95
3 - 4 items $25.95
5 - 6 items $37.95
7 - 9 items $49.95
10 items and up $65.95 Packages over 4 pounds need to ship Priority
Returns and Refunds
Due to the nature of all natural perishable products and personal likes and dislikes, we cannot except returns. Should there be a problem, please contact me and we'll decide whether to refund or replace the item.
I want you to be satisfied with your purchase. If there is a fault with the product itself, you are entitled to a replacement or a full refund, which would include the shipping costs.
If you simply do not like the product, but have to admit there is nothing wrong with it, then I will offer you a refund on the order less the cost of the shipping.
Please review the ingredient list of the product before purchasing, and be aware of known allergies. Immune systems function differently, so there is always the risk of a sensitivity even with natural, non-synthetic ingredients.
Preservatives used are anti-microbial grapefruit seed extract, anti-oxidant vitamin E, and the contribution of the essential oils. The exception is with the lotions due to their higher water content. Lotions contain Optiphen, a paraben and formaldehyde free preservative. Salves and balms contain no water, therefore are much more stable than the creams.
Being the risk of contamination is always present in any perishable product, please try to use the item within six months or store in the refrigerator.